Walk-in Clinics
Free consultations at our hubs with lawyers & paralegals.
Legal Aid & Access to Justice
From walk-in clinics to strategic litigation, we help people resolve disputes, assert their rights, and navigate the justice system with dignity.
Cases Resolved (since ’18)
12,430
Housing, GBV, land, identity, labor
Active Caseload
780
Across 22 districts
Resolution Rate (YTD)
80%
Mediated + adjudicated
Outcomes Mix
What We Offer
Justice Hotline
Immediate advice & triage via phone/WhatsApp.
Mediation
Community mediation for timely, dignified settlements.
Strategic Litigation
Impact cases that advance rights protections.
Paralegal Network
Community-based paralegals across districts.
Referral Desk
Warm referrals to shelters, health, social support.
How Intake Works
1
Triage & Eligibility
We capture facts, check conflicts, and prioritize urgent safety issues.
2
Advice & Options
You receive tailored legal information and practical next steps.
3
Casework
Letters, mediation, filings, or referrals depending on strategy.
4
Resolution & Follow-up
We log outcomes, satisfaction, and close with dignity.
Confidential & free for eligible clients.
Case Pipeline
New → Screening → In Progress → Court → Resolved.
Case Types & Success
Demo success rates by category (mediated + litigated).
Service Targets (SLA)
| Stage | Target | Progress |
|---|---|---|
| Initial Response | < 48 hrs | |
| Triage Complete | < 5 days | |
| Mediation Scheduled | < 14 days | |
| Court Filing (if any) | < 21 days |
Upcoming Legal Clinics
| Date | Site | Hours | Lead |
|---|---|---|---|
| Sep 20, 2025 | Masaka Justice Hub | 09:00–16:00 | Samuel Okello |
| Oct 02, 2025 | Kyengera Community Hall | 10:00–16:00 | Joyce Auma |
| Oct 18, 2025 | Kampala—Makerere Law Clinic | 09:00–15:00 | Michael Kintu |
Where We Work
22 districts covered — hubs in Kampala, Masaka, Mbarara & satellite clinics.
Client Resources
In Action
FAQ
Is it free?
Yes. Services are free for eligible clients. Some court fees may apply; we advise on waivers.
What documents do I need?
Bring any IDs, letters, police forms, medical reports, photos, agreements, or receipts related to your matter.
Do you go to court for every case?
Not always. Many matters resolve through advice or mediation. Litigation is for impact or necessary cases.
Need legal help?
Call the hotline, visit a clinic, or send us details — we’ll guide you.